Remote Management Services

The Changing Needs of Healthcare IT

Advocate Healthcare accelerates Cisco TelePresence system adoption without increasing IT staff with the help of Cisco Remote Management Services.

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Simplify Operations & Accelerate Technology Adoption to Drive Business Growth

To realize the potential of advanced technologies, an organization needs a strategic support system that allows its IT team to stay focused on its core business strengths without surrendering control of the company’s network. Based upon a co-managed or out-tasking model, Cisco Remote Management Services provide comprehensive, proactive monitoring & management services that complement the skill-sets of your IT staff. The flexible suite of services help you quickly adopt and deploy Cisco technology solutions, and improve availability, performance and security by proactively managing issues and resolving problems.

Cisco Remote Management Services support a range of Cisco technology products and provide flexibility to address your specific IT architecture needs.

Cisco Remote Management Services benefits:

Increase agility by deploying advanced technology more quickly.
Minimize the ongoing cost of hiring and training IT management staff.
Improve network & application availability and service-level consistency.
Maintain control of your network while leveraging Cisco's 25 years of operational expertise and best practices.

Learn more: Cisco Remote Management Services Overview (PDF - 938 KB)

Connect anyone, anywhere, on any device, at any time

Improve the efficiency and effectiveness of your Borderless Network with Cisco Remote Management Services for Borderless Networks.
- Service components include:
  - Foundation Technology:
    Provides industry-leading processes to cost-effectively manage the needs of a converged network infrastructure.
  - Security:
    Helps manage and maintain Cisco security technologies deployed on the network to mitigate threats and vulnerabilities.
  - Foundation Technology Data Sheet (PDF - 340 KB)
  - Remote Management Services for Security Overview (PDF - 230 KB)
Enable your people to communicate more naturally, anywhere, anytime

Realize the full value of your Collaboration investment with Remote Management Services for Collaboration.
- Cisco Remote Management Services includes:
  - Cisco TelePresence:
    Proactively identifies and resolves issues with Cisco TelePresence-managed components.
  - Cisco Unified Communications:
    Systematically monitors IP-based communication system devices, applications, voice routers, and switches.
  - Cisco Unified Contact Center:
    Systematically monitors voice infrastructure and contact center applications.
  - Digital Media Systems:
    Helps increase usage and deliver a high-quality digital media experience.
  - TelePresence Remote Management Services At-a-Glance (PDF - 334 KB
  - Unified Communications Remote Management Services Data Sheet (PDF - 2.86 MB - U.S. and Canada)
  - Unified Contact Center Remote Management Services Data Sheet (PDF - 3.86 MB)
  - Digital Media Systems At-a-Glance (PDF - 332 KB)
Unify storage, computing, and network resources to simplify your data center

Deliver higher performance with Cisco Remote Management Services for the Data Center.
- Cisco Remote Management Services include:
  - Unified Computing:
    Provides monitoring and management of the Cisco Unified Computing System.
  - Application Networking:
    Simplifies the adoption of Cisco WAN optimization, application acceleration, and load balancing technologies.
  - Server Networking and Virtualization:
    Provides monitoring and management of the core functions of the server environment.
  - Data Center Switching:
    Provides monitoring and management of Cisco switches and core routers.
  - Data Center Remote Management Service Overview (PDF - 346 KB)
  - Cisco Unified Computing Remote Management Service Data Sheet (PDF - 1 MB)
  - Application Networking Remote Management Service Data Sheet (PDF - 3 MB)